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Advice centre articles
MPS ranked in the top 10 in the UK for customer service by ICMI
Time to read article: 1 mins
MPS’s commitment to providing world class service to members is recognised for a second year by the ICMI awards for excellence in customer service.
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MPS Member Operations team in the Top 10 for customer service
Time to read article: 1 mins
The Member Operations team has been recognised as one of the top 10 companies in the UK for customer service by The International Customer Management Institute.
MPS, the world’s leading provider of protection for doctors, dentists and other healthcare professionals has been ranked number eight in the UK for customer service. This is the second year in a row that MPS has featured in the Top 50 Companies for Customer Service.
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Commenting on the GMC’s State of Medical Education and Practice in the UK report
Time to read article: 1 mins
The GMC is right to acknowledge the 'state of unease in the profession’- patient expectations are changing and GPs are more likely to be sued now than ever before. It is important to strike a balance between holding doctors to account and reducing unnecessary pressures.
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Risk alert: Advice on administering flu vaccinations
Time to read article: 2 mins
Several members have contacted us with queries regarding flu vaccinations; primarily which practice colleagues can administer these, and what safeguarding should be in place if so.
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Articles and features
17/10/2016
'Dr Google' in the patient chair
'Dr Google' in the patient chair
Time to read article: 2 mins
There is no escaping the fact that ‘Dr Google’ is becoming more and more influential in GP consultations. At Medical Protection, we commissioned a YouGov online survey of 2021 British adults to look at the pros and cons of seeking medical advice from the internet.
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Challenging the GMC
Time to read article: 1 mins
Medical Protection is calling on the GMC to halt plans to expand their register.
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Ask the expert - speaking up about ethical behaviour
Time to read article: 2 mins
Dr Marika Davies, a medicolegal adviser, solves your dilemma around speaking up about unethical behaviour.
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Delays on applications to the National Performers List
Time to read article: 1 mins
We are aware that some members who have recently qualified as GPs are experiencing delays in their application to have their status amended on the National Performers List. This is leading to some confusion as to whether they can continue to work while waiting for their status to be changed.
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Almost one in two (47%) use ‘Dr Google’ before GP consultations
Time to read article: 2 mins
A YouGov online survey has revealed that almost half of the public (47%) has searched online for their symptoms and / or possible diagnosis before visiting their GP.
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