Box 14: Case report
Receptionist changing a prescription has profound repercussions
A four-month-old baby girl died in the UK following an error in issuing a repeat prescription for Frusemide at her local general practice surgery.
She had been taking Frusemide since she was four weeks old, but the strength of solution had recently been changed because she was having trouble swallowing it in 5ml doses.
When her mother rang the surgery to ask for a repeat prescription, the receptionist seemed to be confused by the two prescriptions on the system and apparently changed the dosage on screen before printing off the prescription and adding it to the pile of repeat prescriptions for signing.
A doctor, unaware that changes had been made to the prescription, signed it on the assumption that it was a normal repeat prescription. The prescription he signed, however, was for a 10x strength, 5ml to be taken twice a day. A solution at that strength should, however, have been taken in 0.5ml doses.
Source: Daily Mail 17 March 2010