Factsheet 07/12/2018

Chaperones

Chaperones

Time to read article: 4 mins
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The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.

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News and updates 21/03/2018

Duty of candour – Scotland

Duty of candour – Scotland

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A new duty of candour for all health, care and social work services comes into effect in Scotland on 1 April 2018. It places an expectation on organisations to be open, honest and supportive when there is an unexpected or unintended incident resulting in death or harm.

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04/10/2017

NHS Scotland launches new complaints procedure

NHS Scotland launches new complaints procedure

Time to read article: 3 mins
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The new Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. You also have to make sure you record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below

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29/08/2017

Tailored support

Tailored support

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Medical Protection provides expert support, advice and defence at every step of your career – supported locally by a dedicated team based in our Edinburgh office.

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