Articles and features 15/03/2017

Dealing with complaints

Dealing with complaints

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Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive

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Masterclasses

Risk management masterclass for general surgeons

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Risk management masterclass for general surgeons

As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.

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Press release 14/02/2017

1 in 10 doctors offered Valentines card or gift from patient

1 in 10 doctors offered Valentines card or gift from patient

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Around 10% of doctors and consultants in the UK (1 in 10) say they have been offered a Valentine’s Day card or gift from a patient during their career, according to a survey by a leading medical protection organisation.

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