Factsheet 14/01/2015 Confidentiality – General principles - Wales Preview Article Confidentiality – General principles - Wales Time to read article: 5 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Data Protection GP locum Wales Managing clinical risk General practice Consent
Factsheet 14/01/2015 Confidentiality – General principles - Scotland Preview Article Confidentiality – General principles - Scotland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Use Guidelines Ethics Data Protection Managing clinical risk General practice Scotland
Factsheet 14/01/2015 Confidentiality – General principles - Northern Ireland Preview Article Confidentiality – General principles - Northern Ireland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... General practice Managing clinical risk Use Guidelines Data Protection Wales Consent
14/11/2014 Dos and don'ts of telephone consultations Preview Article Dos and don'ts of telephone consultations Time to read article: 1 mins Close Preview Document telephone consultations contemporaneously. Obtain and document a thorough history. Telephone consultations do not give a GP the opportunity to assess clinical signs. Read more Article contains Text Tagged in... General practice Communication GP locum Managing clinical risk
14/11/2014 Care in the community Preview Article Care in the community Time to read article: 5 mins Close Preview One of the biggest risks in treating elderly patients in nursing homes is communication. Dr Rachel Birch, a sessional GP and MPS medicolegal adviser, reviews a case where communication failure led to patient harm. she then answers typical medicolegal queries around community care Read more Article contains Text Tagged in... GP locum Communication General practice Managing clinical risk Geriatric Medicine
14/11/2014 Dealing with non-compliant patients Preview Article Dealing with non-compliant patients Time to read article: 3 mins Close Preview Dr Richard Stacey provides a step-by-step approach to dealing with patients who do not comply Read more Article contains Text Tagged in... Managing clinical risk Communication Issues & conflict management General practice GP locum Patients
Factsheet 03/11/2014 Communicating with patients by fax and email - England Preview Article Communicating with patients by fax and email - England Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Confidentiality General practice Data Protection Practice management Communication England
Articles and features 02/10/2014 From the case files... Preview Article From the case files... Time to read article: 5 mins Close Preview In this issue we bring you two interesting cases; the first encourages GPs to exercise caution when diagnosing haematuria, and the second highlights how various poor communication channels can have a negative impact on patient care. Read more Article contains Text Tagged in... GP locum Decision Making Practice Matters Medical Records Record keeping General practice
Articles and features 01/10/2014 The Apprentice Preview Article The Apprentice Time to read article: 3 mins Close Preview In her last column, our columnist Laura Davison, talks about her experiences of being a new GP. Read more Article contains Text Tagged in... GP locum General practice Practice Matters Communication
Factsheet 01/10/2014 Safeguarding children - Northern Ireland Preview Article Safeguarding children - Northern Ireland Time to read article: 4 mins Close Preview Doctors play a crucial role in protecting children from abuse and neglect. Surgery consultations, home visits, emergency department admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. This factsheet is designed to help members know how to act and who to contact when they suspect children are at risk of or are experiencing harm. Read more Article contains Text Tagged in... Use Guidelines Managing clinical risk Patients Northern Ireland Generic Medicine Issues & conflict management
Articles and features 26/09/2014 Everything you need to know about negligence claims Preview Article Everything you need to know about negligence claims Time to read article: 5 mins Close Preview MPS Claims Manager Ashley Dee, who is based in our Edinburgh office, explains the claims process step-by-step and what it means for you Read more Article contains Text Tagged in... Investigations Successful Defence Compliance Generic Medicine Complaints Issues & conflict management
15/09/2014 Making Your Practice Safe Preview Article Making Your Practice Safe Time to read article: 1 mins Close Preview This workshop will help you to gain a greater understanding of the patient safety culture that exists in your practice, allowing you to identify and target areas for improvement. Read more Article contains Text Tagged in... Wales General practice System Errors Training & cpd Medical Records England
Articles and features 14/09/2014 Coping with alcoholism as a doctor Preview Article Coping with alcoholism as a doctor Time to read article: 4 mins Close Preview Learning how to manage stress is a huge part of being a good doctor. Consultant anaesthetist Dr Rachel Black opens up about her struggles with alcohol and how she overcame them Read more Article contains Text Tagged in... Professionalism Generic Medicine New Doctor Issues & conflict management
11/09/2014 How to handover safely Preview Article How to handover safely Close Preview Handover is a critical time when things can go wrong. Dr Pallavi Bradshaw, MPS medicolegal adviser, shares advice on what information should be handed over to the team coming on, while highlighting the importance of good communication. Read more Article contains Video Tagged in... Handover Managing clinical risk Communication Generic Medicine
Articles and features 01/09/2014 Think before you tweet Preview Article Think before you tweet Time to read article: 3 mins Close Preview What happens on tour stays on tour, but what happens on Twitter stays on Google forever. Doctors should be cautious when posting on social media sites, says Jack Kellett assistant web editor. Read more Article contains Text Tagged in... Use Guidelines Communication Managing clinical risk Issues & conflict management Ethics Generic Medicine
01/09/2014 Communicating with patients by text message - Northern Ireland Preview Article Communicating with patients by text message - Northern Ireland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Northern Ireland Practice management Generic Medicine Confidentiality Communication Consent
Articles and features 08/08/2014 Will a new approach to patients near the end of life suffer the same... Preview Article Will a new approach to patients near the end of life suffer the same fate as the Liverpool Care Pathway? Time to read article: 2 mins Close Preview Medicolegal expert and MPS spokesperson, Dr Pallavi Bradshaw, questions the new approach to end of life care outlined by the government. Read more Article contains Text Tagged in... End of Life Care Communication Patients Managing clinical risk Decision Making
Factsheet 01/07/2014 Use of social media - Wales Preview Article Use of social media - Wales Time to read article: 4 mins Close Preview The General Medical Council (GMC) guidelines Doctors’ use of social media establish the standards expected from every doctor practising in the UK. The guide details the principles of conduct for using social media and explains how doctors can put these principles into practice. Read more Article contains Text Tagged in... Data Protection Consent Ethics Reputation management Professionalism Confidentiality
Factsheet 01/06/2014 Adults with Incapacity Act - Scotland Preview Article Adults with Incapacity Act - Scotland Time to read article: 3 mins Close Preview The Adults with Incapacity Act was introduced in 2000 to safeguard the welfare of adults (age 16 and over) who lack capacity for making their own healthcare decisions, due to a mental disorder or an inability to communicate. This factsheet provides information on how patients with incapacity should be cared for. Read more Article contains Text Tagged in... Managing clinical risk Consent Generic Medicine Scotland Patients Communication
Factsheet 01/05/2014 Giving evidence - Wales Preview Article Giving evidence - Wales Time to read article: 4 mins Close Preview As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals. This factsheet gives further information about what to expect and how to prepare. Read more Article contains Text Tagged in... Issues & conflict management Wales Investigations Use Guidelines
Factsheet 01/05/2014 Raising concerns and whistleblowing - Scotland Preview Article Raising concerns and whistleblowing - Scotland Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Competence Negligence Data Protection Managing clinical risk Professionalism Communication
Factsheet 01/05/2014 Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty... Preview Article Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty Safeguards - England and Wales Time to read article: 3 mins Close Preview The Mental Capacity Act Deprivation of Liberty Safeguards (MCA DOLS) provide a legal framework around the deprivation of liberty. Read more Article contains Text Tagged in... England Wales Ethics Consent Issues & conflict management Managing clinical risk
Factsheet 01/04/2014 Guide to writing expert reports - Wales Preview Article Guide to writing expert reports - Wales Time to read article: 1 mins Close Preview As an expert you should be aiming to produce a report which is free standing – from which the reader can glean the key issues in the case, understand the evidence available and reach a clear understanding of the range of expert opinion, without needing to look at any other document. Read more Article contains Text Tagged in... Issues & conflict management Investigations Wales Use Guidelines Generic Medicine
Factsheet 01/04/2014 Raising concerns and whistleblowing - Wales Preview Article Raising concerns and whistleblowing - Wales Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Issues & conflict management Negligence Equipment Competence Professionalism Managing clinical risk