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How can we help?

To get you to the right place quickly, here are some common reasons members contact us.

Renew my membership

Renewal documents are issued 30 days before your membership renewal date.

You can view your documents and pay your subscription online. 

Renew now

Change my membership information

You can update your practice information, such as your hours or procedures, and get a quote for changes to your practice through your online account.

GPs in Scotland, Northern Ireland, Channel Islands, and Isle of Man.
For any changes to your membership, please use our membership query form to submit a request.

Changing your job role
To change your job role, please fill out our membership query form to request an update to your membership or to get a quote for your new role.

Change my membership details

Get a copy of my certificate

You can access your certificate and other documents in your online account. Certificates are available once your payment has been received or after setting up a Direct Debit.

Take me to my account

Update my personal details
You can view and edit your personal details in your online account.

Changing your name
It is not possible to update your name online. If you have recently changed your name, please email copies of proof of name change – for example, a deed poll document or marriage certificate – to [email protected]

Update my details
Check my indemnity/subscription is correct

You can find details of your membership category and subscription in your membership documents, which are available in your online account.

View my membership documents

Queries about membership

If you have any questions about your membership, you can fill out our online membership query form. 

Submit a query online

Medicolegal emergencies

 

0800 561 9090

Local: 0113 241 0200

Our experienced team is available 24 hours a day for emergencies and urgent medicolegal queries.

Please do not reveal a patient's identity unless we specifically ask.

Calls may be recorded for training and monitoring purposes.

Find out more

 

Still need help? Contact us below


Medicolegal advice

To request non-urgent medicolegal advice, please complete the form below and send it to:

[email protected]

 

Download form

 

Find out more

Membership queries

Monday to Friday, 8:00 - 18:30 excluding bank holidays

Local: 0800 561 9000

 

Submit a query online

 

Not a member yet? Get a quote here

Get more help through your online account

  • Download your membership documents
  • Update your details
  • Make secure payments

Take me to my account

Corporate membership: Adverse incident reporting

If you have corporate membership, you must tell us as soon as possible about any adverse incident or events that may lead to you seeking assistance or indemnity from us.

Submit a incident report

Find out more

Professional development and education

If you have any questions about our professional development and education services, please contact us using the email below.

Email: [email protected]

Online Learning Hub

Find out more

Make a complaint

If you feel Medical Protection could have done better or if there is something you believe we should be doing differently, we would like to hear from you.

Visit our complaints page

General enquiries

For anything else you can get in touch with our team from Monday to Friday, 8:30 - 17:30, excluding bank holidays.

Freephone: 0800 136 759

 


 

Office details

London

Medical Protection Society
Level 19
The Shard
32 London Bridge Street
London
SE1 9SG

 

Leeds

Medical Protection Society
Victoria House
2 Victoria Place
Leeds
LS11 5AE

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

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Medicolegal advice
0800 561 9090
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

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