Medical Protection is committed to speaking up for members and raising concerns at the highest level.

Working nights is a great learning opportunity for new doctors to cover unfamiliar specialties, have increased clinical responsibility and deal with acutely ill patients for the first time. But, a lack of sleep can strongly impair human functioning.

Dr Charles Brantly shares his advice from learning on the job. He was an F1 in ICU at Chelsea and Westminster Hospital.

You’ve lived on a diet of scientific facts since you first decided to go to medical school, and you thought your creative writing days were over when you wrote your last essay for GCSE English.

Doctors who received training to improve their communication skills report a significantly lower rate of difficult interactions.

Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor.

Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. The notes will also form the basis of the hospital’s defence should there be any future litigation against your hospital.

The foundation years can be a shock to the system – being aware of the challenges can help to identify, and prevent, burnout, says Professor Jim Lucey.

Dr Conor Kenny shares his experience of trusting his gut instinct during Accident and Emergency rotation as an F2.

Conducting yourself in a professional manner is essential for a doctor. Dr John Jolly, Head of Member Risk Education at Medical Protection, shares his tips for maintaining a professional demeanour and avoiding unprofessional behaviours.

Good doctors are good communicators. Professor Allan Gaw, from the National Institute of Health Research, shares his top tips to help you improve your communication skills

Recently a patient with terminal pancreatic cancer presented acutely with bowel obstruction and was admitted to hospital under our team. We discussed DNACPR with the patient, and he was in agreement that this would be appropriate to have in place. The following day, however, his wife was very unhappy this had not been discussed with her, and she asked to have the DNACPR order removed. To what extent are we as clinicians obliged to discuss a DNACPR decision with relatives, having already discussed this with the patient?

A common dilemma on the advice line is requests for medical records by the police or social services. Senior Medicolegal Adviser Dr Pallavi Bradshaw shares her advice

The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively.