When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.
96% of patients want to be offered choices and asked their opinions.
Chung et al 2011
Working together for a better clinical outcome
Understand the importance of sharing decisions with patients
Gain an insight into patient perspectives
Discover how risk arises in clinical decision making
Learn how risk can be reduced
Master the six Ds of shared decision making.
Event Information
Location:
Various
Synopsis:
When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.
Suitable:
Foundation doctors, Doctors in specialty or GP training, Non-consultant hospital doctors, Consultants, GPs
Format:
Three-hour workshop, Short lectures, Reflective exercise, Small group-facilitated discussions, Group activities, Rehearsal of skills
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