15/05/2015

Communicating with patients by text message - England

Communicating with patients by text message - England

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 27/04/2015

Dealing with non-compliant patients - Wales

Dealing with non-compliant patients - Wales

Time to read article: 2 mins
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A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests.

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Factsheet 20/04/2015

Confidentiality – Disclosures without consent - Wales

Confidentiality – Disclosures without consent - Wales

Time to read article: 6 mins
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Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances.

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Factsheet 01/04/2015

Medical records - Wales

Medical records - Wales

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 30/01/2015

Mental Capacity Act 2005 – Lasting Powers of Attorney - England and W...

Mental Capacity Act 2005 – Lasting Powers of Attorney - England and Wales

Time to read article: 3 mins
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The Mental Capacity Act (MCA ) creates a new form of power of attorney – Lasting Power of Attorney (LPA), which gives another individual the authority to make decisions for an individual who now lacks capacity. This factsheet gives you more information about LPAs.

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Factsheet 30/01/2015

Mental Capacity Act 2005 – Court of Protection and deputies

Mental Capacity Act 2005 – Court of Protection and deputies

Time to read article: 2 mins
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The Mental Capacity Act (the Act) established the Court of Protection, whose role it is to protect individuals who lack capacity and make rulings on difficult decisions about their care and welfare. This factsheet gives you more information about the role of the Court of Protection.

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Factsheet 14/01/2015

Confidentiality – General principles - Wales

Confidentiality – General principles - Wales

Time to read article: 5 mins
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Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.

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