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Advice centre articles
Supporting you through your foundation years
Medical Protection has drawn on the experiences of other doctors and expert advice from our risk management professionals to bring you this guide to use during your foundation year.
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Complaints Handling Procedure – NHS Scotland
Time to read article: 5 mins
Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.
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Commenting on the discount rate change in Scotland
Time to read article: 1 mins
Mr Simon Kayll, CEO at the Medical Protection Society, comments on the discount rate change in Scotland
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Dealing with non-compliant patients - Scotland
Time to read article: 2 mins
“Respect for the autonomous choices of persons runs as deep in common morality as any principle.” – TL Beauchamp and JF Childress, Principles of Biomedical Ethics (2001)
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Safe prescribing - Scotland
Time to read article: 3 mins
Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.
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Prescription for Risk – A prescribing workshop for nurses
Time to read article: 1 mins
This workshop has been developed to help nurses who are working in specialist roles to increase awareness of the potential for things to go wrong and to practice safely, particularly with regards to prescribing.
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Chaperones FAQs
Chaperones FAQs
Time to read article: 1 mins
There is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones.
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Location: Various (Read more for further details)
Mastering adverse outcomes
This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.
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Location: Various (Read more for further details)
Mastering professional interactions
This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.
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