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Advice centre articles
Access to health records - Northern Ireland
Time to read article: 4 mins
Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access.
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Mental Capacity Act 2005 – Court of Protection and deputies
Time to read article: 2 mins
The Mental Capacity Act (the Act) established the Court of Protection, whose role it is to protect individuals who lack capacity and make rulings on difficult decisions about their care and welfare. This factsheet gives you more information about the role of the Court of Protection.
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Safe prescribing - Northern Ireland
Time to read article: 3 mins
Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing have been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.
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Statement of fitness for work - Northern Ireland
Time to read article: 2 mins
Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.
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Safeguarding children - Northern Ireland
Time to read article: 4 mins
Doctors play a crucial role in protecting children from abuse and neglect. Surgery consultations, home visits, emergency department admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. This factsheet is designed to help members know how to act and who to contact when they suspect children are at risk of or are experiencing harm.
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Making Your Practice Safe
Time to read article: 1 mins
This workshop will help you to gain a greater understanding of the patient safety culture that exists in your practice, allowing you to identify and target areas for improvement.
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Communicating with patients by text message - Northern Ireland
Time to read article: 2 mins
Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc.
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Consent - Children and young people - England
Time to read article: 3 mins
Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.
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Location: in-house and residential (Read more for further details)
Time to read article: 1 mins
The Clinical Communication Programme (CCP)
A highly intensive interpersonal skills training programme which greatly enhances doctor-patient communication and creates significant behavioural and attitudinal change.
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