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The second stage is where the complaint is not resolved in the practice and the complainant asks for an Independent Review by the Scottish Public Services Ombudsman.

Many members of MPS will have very few medicolegal cases in the course of their career. But what happens to those who need assistance rather more frequently? Sarah Whitehouse finds out more.

The healthcare sector in the UK, particularly general practitioner (GP) practices, is facing significant challenges amid continued workforce shortages and staff retention issues. GP partners will need to adapt their strategies in order to overcome the difficulties that arose, particularly since the COVID pandemic. Within this article, Croner will delve into the current landscape, explore the root causes of these challenges, and discuss potential strategies to address them.

Croner have created some case studies based on real calls received from our members. All personal details have been removed to retain anonymity. If the following examples sound like a situation you are facing, do not hesitate to contact Croner for support on 0844 561 8133.

The National Induction programme has been designed to ensure that all international medical graduates (IMGs) recruited to the NHS are welcomed, valued, and supported as they transition to UK clinical practice.