Advice centre

The CQC has introduced a new regulation that makes it a statutory duty to have systems in place that capture patient safety incidents.

MPS medicolegal adviser Dr Pallavi Bradshaw joins a panel of experts at Pulse magazine, to share advice on common dilemmas encountered by newly-qualified GPs.

NHS England has launched a new digital platform designed for general practice staff to make it quick and easy to submit patient safety incident reports to the National Reporting and Learning System (NRLS), the NHS’s national patient safety incident database.

GPs should put confidentiality clauses around social media in their staff contracts, says MPS.

GPs are likely to face two lawsuits over the course of their career, according to MPS.

One of the biggest hurdles for locums is actually being told about complaints. Here Terri Bonnici, general practice complaints manager, highlights the locum’s role in the complaints investigation process to reduce the risk of this happening

Every GP will experience challenging patients, says GP and Head of Member Education for MPS Dr Mark Dinwoodie, the key is how to manage those interactions in the best way.

John Robinson is responsible for all the user generated content on NHS Choices, here he argues that by adopting a constructive approach to social media, rather than a defensive one, doctors can use online patient feedback to their advantage.