Meet our team of Medical Protection experts, here to support and protect members in Ireland.


Relationship Managers

As a Medical Protection member in Ireland, you can count on our dedicated local team to protect your career every day.

Our Relationship Management team is here to provide the support you need.



Rachel Lynch

Ireland Business Lead

Read more + Read less -


Rachel is the Business Lead for Medical Protection in Ireland. Based in County Louth, she has worked for Medical Protection since 2002.

Rachel works closely with members in Ireland, engaging with all our main stakeholders on a range of different issues, including government policies impacting healthcare professionals and tort reform.


Úna Buckley Weir

Relationship Manager - Secondary Care

Read more + Read less -


Úna joined Medical Protection in October 2022 as a Relationship Manager for secondary care consultants, and is passionate about working with Medical Protection members in Ireland. She also engages with stakeholders to ensure every doctor understands the importance of having their own individual medical indemnity.


Michelle Herbert

Relationship Manager - Primary Care

Read more + Read less -


Based in Ireland, Michelle is responsible for working with our GP members to ensure their needs are being met. She also works closely with key stakeholders in the GP market to collaborate on initiatives on behalf of our members, such as providing support for newly qualified GPs in establishing their career path.

Michelle has over 20 years of business development experience across multiple sectors in the UK and Ireland, and is passionate about delivering excellent customer service.


Jamie Nugent

Relationship Manager - Medical Students & NCHDs

Read more + Read less -


Jamie is our Relationship Manager for medical students and non-consultant hospital doctors (NCHDs) in Ireland.

Her focus is to develop relationships across all student members from as early as their first year studying medicine.

Jamie travels across Ireland to our six medical colleges and universities to give introductory speeches to students explaining what indemnity is.

She is with them from the day they sign up, and her aim is to be there for our members when they need us most – the same way our members are there for their patients.


Medicolegal Consultants


We have a dedicated team of in-house mediolegal experts - these specialists are qualified doctors who understand the challenges you face, with extensive experience of working in both the medical and legal landscapes.

 


Dr Ellen Walshe

MB ChB BAO BMedSci MSc MRCPCH FFFLM

Medicolegal Consultant

Read more + Read less -

Ellen graduated from UCC and worked in general paediatrics and paediatric intensive care in Dublin and London. She has worked in the medicolegal field since 2007 while gaining postgraduate qualifications.

Ellen joined Medical Protection in 2020. She has extensive experience advising and supporting members throughout the UK and Ireland with ethical and legal issues including claims, regulatory, disciplinary, coronial and complaint investigations, and professional performance concerns. Her role is to support members through these investigations, explaining what to expect and answering questions.

Ellen works closely with solicitors and barristers in Dublin and Belfast to assist members with these processes.

She also frequently attends conferences on behalf of Medical Protection, and delivers training and education to our members.


Dr Gaynor Radley

MB ChB, DRCOG, MRCGP, GDL

Medicolegal Consultant

Read more + Read less -

Gaynor completed her medical degree with commendation at the University of Liverpool in 1997, and after a year of junior house jobs moved to Sheffield to undertake general practice training, receiving a merit in her RCGP exams.

She worked as a partner in general practice for six years alongside a GP with specialist interest role in substance misuse, becoming Clinical Director of Sheffield’s Primary Care substance misuse service in 2009. In this role she developed an interest in improving operational care delivery, becoming Medical Lead for Community Services at Sheffield Teaching Hospitals in 2014 with responsibility for Sheffield’s GP out of hours service.

Gaynor subsequently worked as a healthcare associate for a private company supporting NHS service development and transformation, followed by a brief return to NHS employment as South Yorkshire Integrated Stroke Delivery Network Manager. She undertook a graduate diploma in law, gaining a distinction in 2023.

Gaynor began work with Medical Protection in August 2024 and is currently training to provide comprehensive medicolegal support to the ROI members and team.

During her law degree Gaynor undertook formal CMC accredited training in civil, commercial and workplace mediation.

Senior leadership team

It's important you can put faces to the names of the experts working in our Ireland team.

Here are the senior team members working on your behalf and a little more about them.


Rob Hendry

Chief Member Officer

Read more + Read less -

Rob is our Chief Member Officer, working with Medical Protection’s senior leadership team and external stakeholders, while leading on key issues that impact our members and the wider healthcare sector.

Rob is a native of Glasgow and studied medicine at Dundee University, graduating in 1981. He was a partner in an urban teaching practice in Dundee for over 12 years.

Rob is a Foundation Fellow of the Faculty of Forensic and Legal Medicine and continues to have an interest in teaching, having honorary positions at several universities. He has an interest in mediation and has served on a number of governmental working parties looking at alternative approaches to dispute management.


Dr Sarah Townley

Deputy Medical Director

Read more + Read less -

Sarah worked as a general practitioner before joining Medical Protection in 2009 as a Medicolegal Consultant. She provides legal and ethical guidance, supporting members with complaints, inquests, clinical negligence claims, regulatory, disciplinary, and criminal cases. During this time, Sarah has gained her diploma in Legal Medicine and membership of the Faculty of Forensic and Legal Medicine.

Cases and Claims Team

Our expert team is based in-house, in both Ireland and Edinburgh, working solely for our members. The team includes lawyers and case and claims managers, providing full operational support to the division.

Valerie Windle

Valerie Windle

Head of Delivery Services Ireland

Read more + Read less -

Based in Ireland, Valerie has been Head of Delivery Services since 2023, responsible for leading our Claims and Cases teams. She is passionate about member experience and operational excellence.

Valerie has over 20 years’ experience working in claims leadership, having previously worked for a large general insurer, where she was responsible for a variety of complex claims. She is also a certified insurance practitioner with the Insurance Institute of Ireland.


Conrad Dixon

Claims Team Lead

Read more + Read less -

Conrad joined Medical Protection in October 2020 as a Claims Manager and took up the role of Claims Team Lead in August 2023.

He studied law at Queen’s University, Belfast, and with a wealth of healthcare law experience under his belt has worked exclusively in healthcare defence for the past 15 years. Conrad worked as a solicitor in-house with the NHS in Belfast dealing with clinical negligence actions involving health trusts, and prior to joining Medical Protection was a director in the healthcare department of a large regional law firm, primarily receiving instructions from medical defence organisations.

Coming from a family of medics, Conrad is passionate about defending the careers and reputation of healthcare professionals.


Sara Grewar

Claims Team Lead

Read more + Read less -

Sara is a Solicitor and leads our Claims Team. She and her team support members facing a range of claims, from minor injuries through to the most complex and severe catastrophic injuries. Sara's role involves overseeing the management of claims handled by both our team and Dublin-based solicitors. In addition, she provides valuable insights into emerging trends, offers a comprehensive understanding of the claims landscape, and collaborates with key stakeholders across Ireland.

Sara has been involved in Medical Protection’s tort reform work for many years. She contributed to our submissions to recent Government reviews and attended a consultation session of the Government’s Interdepartmental Working Group on the rising cost of health-related claims last year. Sara regularly presents at conferences and training events, including our flagship member conferences in Dublin, as well as leading online webinars and podcasts.


Claims Managers

Beth Allen, Claims Manager

Kathrina Bray, Claims Manager

Julia Bryden, Claims Manager

Ciara Burke, Claims Manager

Olivia Furlong, Claims Manager

Alicia Hayes, Claims Manager

Gillian Hunt, Claims Manager

Nicola Innes, Claims Manager

Grace Keegan, Claims Manager

Samile Kizere, Claims Manager

Caitriona O'Brien, Claims Manager

Ann Cassidy, Claims Manager


Case Managers

Chloe Barnett, Case Manager

Kiran Elnady, Case Manager

Karen Kelly, Case Manager

Sinead Lay, Case Manager