Implementing risk-based education and risk management at an organisational level can have great advantages, including:
- an organisation-wide awareness of risk drivers and how they can be reduced
- the shared commitment to safety culture and best practice
- an evidence-led approach to reducing risk
The risk management education support you receive is tailored to the size and structure of your group, network or organisation. It can include:
- risk management consultations and action plans
- face-to-face training for clinical and administrative teams
- bespoke seminars or events to address a particular learning need, for example complaint handling, significant events analysis
- online learning with over 40 modules for doctors, nurses and other healthcare professionals.
Case study – Reducing repeat prescribing errors
We were commissioned by NHS Lambeth CCG to reduce risks related to repeat prescribing in 48 GP practices.
Our primary care risk management advisers undertook friendly, supportive reviews to provide each practice with a personal report and action plan. Practices also had access to benchmarking tools which allowed them to see their scores relative to other practices, and how their risk rating was reducing over time as they implemented changes.
Within a year the programme had led to an 87% reduction in repeat prescribing risk across the practices involved.
