Case report 26/02/2024 Case study: A knee replacement results in a call to a coroner’s inquest Preview Article Case study: A knee replacement results in a call to a coroner’s inquest Time to read article: 3 mins Close Preview A consultant orthopaedic surgeon calls Medical Protection for help with a complaint response and inquest statement following the death of a patient. Read more Article contains Text Tagged in... Complaints Investigations adverse outcomes Inquests Consultant
NHS Acq case studies 26/06/2023 Case study: Paediatrician’s conduct is called into question by patien... Preview Article Case study: Paediatrician’s conduct is called into question by patient’s parents Time to read article: 2 mins Close Preview Dr O’Hare contacted Medical Protection when she received a complaint from a patient’s parents regarding her conduct. Read more Article contains Text Tagged in... Complaints Consultant Investigations GMC
NHS Acq case studies 26/06/2023 Case study: Consultant seeks Medical Protection representation follow... Preview Article Case study: Consultant seeks Medical Protection representation following patient complaint Time to read article: 3 mins Close Preview A consultant relies on Medical Protection representation when a complaint to the GMC occurs. Read more Article contains Text Tagged in... Expert Reports Consultant Complaints Record keeping Investigations GMC
NHS Acq case studies 15/02/2023 Case study: Responding to a complaint from a patient Preview Article Case study: Responding to a complaint from a patient Time to read article: 3 mins Close Preview Consultant renal physician Dr Georgia Salisbury* is asked to make a statement when a patient’s care is questioned – she calls Medical Protection for help Read more Article contains Text Tagged in... Complaints
Articles and features 07/11/2022 Challenging patients – what options are available? Preview Article Challenging patients – what options are available? Time to read article: 4 mins Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, offers some tips on managing challenging situations with patients. Read more Article contains Text Tagged in... Patient expectations Difficult patients Wellbeing Communication Professionalism Complaints
Articles and features 07/11/2022 Pitfalls of social media Preview Article Pitfalls of social media Time to read article: 8 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at the dos and don’ts of social media use by medical professionals. Read more Article contains Text Tagged in... Ethics Social media Confidentiality Professionalism Complaints patient safety
Case report 01/07/2022 Video: Strong record keeping - strong defence Preview Article Video: Strong record keeping - strong defence Time to read article: 3 mins Close Preview Ms Q experienced a surgical complication while under the care of Dr G. In this video, find out how Medical Protection supported Dr G when Ms Q pursued a claim and made a complaint to the Medical Council. Read more Article contains Video Tagged in... Claims Compliance Complaints Consent Record keeping Competence
Articles and features 11/03/2022 Commentary: A case of wrongful conception Preview Article Commentary: A case of wrongful conception Time to read article: 4 mins Close Preview Dr Beth Walker, Medicolegal Consultant at Medical Protection, analyses a recent case and looks at what it means for clinicians Read more Article contains Text Tagged in... General practice Claims Prescribing
Articles and features 10/01/2022 Can I provide advice or prescribe medication to family and friends? Preview Article Can I provide advice or prescribe medication to family and friends? Time to read article: 3 mins Close Preview Dr Gabrielle Pendlebury, Medicolegal Consultant at Medical Protection, looks at this increasingly common dilemma Read more Article contains Text Tagged in... Prescribing GMC
Articles and features 07/09/2021 Who are the GMC? Preview Article Who are the GMC? Time to read article: 3 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks in detail at the work of the regulator, and how Medical Protection can assist in any cases brought before them. Read more Article contains Text Tagged in... GMC Professionalism General Medical Council Complaints MPTS Medical Practitioners Tribunal Service
Articles and features 08/06/2021 Prescribing for a friend: a doctor’s story Preview Article Prescribing for a friend: a doctor’s story Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Prescribing GMC
Case report 07/06/2021 Pregnancy while taking isotretinoin Preview Article Pregnancy while taking isotretinoin Time to read article: 4 mins Close Preview A patient asks GP Dr C to keep her pregnancy secret from her dermatologist. What are Dr C’s obligations to disclose this information? She contacts Medical Protection for advice. Read more Article contains Text Tagged in... Prescribing Consent GP Confidentiality Dermatology
Articles and features 04/06/2021 Remote handovers with colleagues: reducing the risks Preview Article Remote handovers with colleagues: reducing the risks Time to read article: 5 mins Close Preview Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints Read more Article contains Text Tagged in... Complaints Communication Assessments Conflict management
Articles and features 04/06/2021 Complaints and COVID-19 Preview Article Complaints and COVID-19 Time to read article: 4 mins Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, looks at how the COVID-19 pandemic has driven an increase in patient complaints Read more Article contains Text Tagged in... Patient experience Telemedicine Teleconsultation COVID-19 Complaints GMC
Articles and features 19/04/2021 A spoonful of sugar…understanding medication errors Preview Article A spoonful of sugar…understanding medication errors Time to read article: 9 mins Close Preview As the GMC updates its prescribing guidance, Dr Sophie Haroon, Medicolegal Consultant at Medical Protection, looks at some common causes of claims and provides advice on avoiding the pitfalls Read more Article contains Text Tagged in... GMC Prescribing
Articles and features 08/02/2021 Why do patients complain? Preview Article Why do patients complain? Time to read article: 4 mins Close Preview Patients can make a complaint about any aspect of the medical care they receive. Find out about some common reasons for patient complaints. Read more Article contains Text Tagged in... Complaints Medicine student
Articles and features 05/02/2021 The Six C's: Common risks for new doctors (and how to avoid them) Preview Article The Six C's: Common risks for new doctors (and how to avoid them) Time to read article: 10 mins Close Preview Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them. Read more Article contains Text Tagged in... Communication Prescribing Confidentiality Consent Competence Record keeping
Articles and features 21/01/2021 Surviving Medical School: Fitness to practise panels Preview Article Surviving Medical School: Fitness to practise panels Time to read article: 2 mins Close Preview Hopefully it will never happen to you, but it’s good to know what to expect if you ever need to appear before a fitness to practise panel. Here we explain why they happen, how to prepare, and the possible consequences for your medical career. Read more Article contains Text Tagged in... GMC Professionalism Complaints
Case report 13/11/2020 Partnership dispute leads to disciplinary investigation Preview Article Partnership dispute leads to disciplinary investigation Time to read article: 4 mins Close Preview A GP faces suspension after her partner reports her for deficient clinical performance following a dispute. This case report looks at how MPS provided long-term support to the member, enabling her to return to practice. Read more Article contains Text Tagged in... General practice Complaints Casebook
Articles and features 16/09/2020 COVID-19: Delayed referrals and medicolegal disputes Preview Article COVID-19: Delayed referrals and medicolegal disputes Time to read article: 3 mins Close Preview Dr James Thorpe, Senior Medical Educator at Medical Protection, looks at why the UK Government should prioritise the clearing of referrals backlogs due to COVID-19 Read more Article contains Text Tagged in... Complaints GMC Claims
Case report 05/06/2020 Nitrofurantoin complication goes to trial Preview Article Nitrofurantoin complication goes to trial Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... Casebook General practice Prescribing Claims
Articles and features 16/03/2020 COVID-19 and remote consultations – how we can help Preview Article COVID-19 and remote consultations – how we can help Time to read article: 3 mins Close Preview This article outlines our advice and guidance regarding the safety and suitability of remote consulting – also known as telemedicine. Read more Article contains Text Tagged in... Treatment Planning
Articles and features 16/08/2019 Can your practice staff also be your patients? Preview Article Can your practice staff also be your patients? Time to read article: 3 mins Close Preview Situations where a doctor is both an employer and the treating clinician of a patient are problematic and should be avoided. Sarah Pickering, advisory case manager at Medical Protection, looks at a recent query from the advice line Read more Article contains Text Tagged in... Confidentiality General practice Prescribing
Articles and features 12/08/2019 A week in the life of an F2 working in a hospice Preview Article A week in the life of an F2 working in a hospice Time to read article: 4 mins Close Preview Dr Beatrice Baiden shares her experiences of working in palliative care. Read more Article contains Text Tagged in... Competence Career planning Training & cpd Palliative Care Treatment Planning Professionalism