Case report 08/09/2021 Mastering great communication Preview Article Mastering great communication Time to read article: 4 mins Close Preview Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach. Read more Article contains Text Tagged in... Patient expectations Communication Patient experience GP practice GP surgery
Articles and features 07/09/2021 Considering patient satisfaction within telemedicine Preview Article Considering patient satisfaction within telemedicine Time to read article: 5 mins Close Preview Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks Read more Article contains Text Tagged in... Record keeping Telemedicine Communication Assessments Privacy Consultations
Articles and features 07/09/2021 Who are the GMC? Preview Article Who are the GMC? Time to read article: 3 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks in detail at the work of the regulator, and how Medical Protection can assist in any cases brought before them. Read more Article contains Text Tagged in... Professionalism Complaints Medical Practitioners Tribunal Service GMC General Medical Council MPTS
Case report 08/06/2021 Missed diagnosis during colonoscopy Preview Article Missed diagnosis during colonoscopy Time to read article: 2 mins Close Preview GP Dr D and consultant gastroenterologist Dr B face a claim after an abandoned colonoscopy fails to pick up the required diagnosis. Medical Protection handles the case. Read more Article contains Text Tagged in... Medical Records Diagnosis Investigations Record keeping Colonoscopy Gastroenterology