Doctors may, on occasion, receive a request from a patient’s employer, an insurer or from a government department, for a medical report to be delivered directly to the relevant department, without the patient seeing it.
Read moreProfessor Allan Gaw, from the National Institute for Health Research - Clinical Research Network, shares his advice on what to think about when interacting with other healthcare professionals
Read moreAccording to a recent study, patients displaying ‘difficult’ behaviour increase GPs’ risk of getting a diagnosis wrong. Kirsty Plowman reports
Read moreThere is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones.
Read moreOne of the greatest challenges a doctor will face during their career is in ensuring they respond well when things go wrong. Even the most experienced doctors make mistakes but it can be particularly difficult to deal with when you are one of the more junior members of the team.
Read moreWith the introduction of the new criminal offence of wilful neglect, there are now more criminal sanctions for doctors than ever before. There also seems to be more coverage of cases involving doctors which in my experience has all created a much greater awareness of, and fear about, the potential to end up in front of a judge.
Read moreUnfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.
Read moreMedical Protection is committed to speaking up for members and raising concerns at the highest level.
Read moreThis workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.
Read moreThis workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.
Read moreDoctors who received training to improve their communication skills report a significantly lower rate of difficult interactions.
Read morePatient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor.
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When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.
Read moreOne of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.
Read moreAt presentation, Peter was 14 years old and had presented with migraines since the age of 8. He was taking Pizotifen and his headaches were well controlled. Over the past four weeks he had started getting headaches again. They were in a similar location to his migraines, but were different in nature – he couldn’t put his finger on exactly how.
Read moreA clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.
Read moreA common dilemma on the advice line is requests for medical records by the police or social services. Senior Medicolegal Adviser Dr Pallavi Bradshaw shares her advice
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreFemale Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.
Read moreRecruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.
Read moreWe have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?
Read moreBrain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier
Read moreMedicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients
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