10/04/2024 Raising concerns and whistleblowing Preview Article Raising concerns and whistleblowing Time to read article: 4 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Ethics Issues & conflict management Generic Medicine Professionalism Reputation management
Case report 14/11/2022 Fatal outcome after chest drain error Preview Article Fatal outcome after chest drain error Time to read article: 2 mins Close Preview Mrs A, was admitted for a triple coronary artery bypass graft operation for her NSTEMI. She had a past medical history of thoracic (T9-T10) spinal fusion for fractures secondary to a viral illness more than 20 years ago. Read more Article contains Text Tagged in... Medical Records Managing clinical risk General Surgery
Factsheet 08/09/2022 Professional boundaries Preview Article Professional boundaries Time to read article: 3 mins Close Preview The doctor−patient relationship is based on trust. The GMC’s Good Medical Practice section on professionalism says that good doctors are “honest and trustworthy, and act with integrity and within the law.” Read more Article contains Text Tagged in... Investigations Claims Professionalism
Case report 11/08/2022 Sympathectomy claim centered around consent Preview Article Sympathectomy claim centered around consent Time to read article: 2 mins Close Preview We defend consultant surgeon Dr R after a negligence claim from patient Mr P. Read more Article contains Text Tagged in... Consent General Surgery Managing clinical risk
Factsheet 28/01/2022 Non-therapeutic circumcision - UK Preview Article Non-therapeutic circumcision - UK Time to read article: 2 mins Close Preview Non-therapeutic circumcision of male children is carried out for religious or ritual reasons and is generally not available on the NHS.1 There is also a significant issue related to the appropriateness of the facilities in which the operation is carried out and a lack of formal training and certification in circumcision. Read more Article contains Text Tagged in... Infection control Wales Consent England Scotland Managing clinical risk
Casebook 18/05/2020 Followership: the forgotten part of leadership Preview Article Followership: the forgotten part of leadership Time to read article: 5 mins Close Preview It goes without saying that strong leadership is vital to ensuring the stability and success of healthcare systems. But the value of followers in challenging this leadership is just as great, say Mr Andrew Gibbons and Ms Danielle Bryant. Read more Article contains Text Tagged in... Casebook Managing clinical risk Communication
Workshop Building resilience and avoiding burnout Preview Article Location: Various (Read more for further details) Close Preview Building resilience and avoiding burnout The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms to recover as well as prevent reoccurrence. Read more Article contains Text Tagged in... Managing clinical risk Professionalism Stress Health & safety Issues & conflict management General practice
Case report 18/07/2019 An early presentation Preview Article An early presentation Time to read article: 2 mins Close Preview Baby T was eight weeks old when his mother brought him to his GP’s morning surgery. His mother had become increasingly concerned about his general irritability and frequent crying episodes, which lasted up to two hours. These had become apparent over the past three days, not settling with breast feeding. Read more Article contains Text Tagged in... Managing clinical risk GP locum General practice Claims Diagnosis
Case report 08/02/2019 Problems arise from spinal anaesthesia Preview Article Problems arise from spinal anaesthesia Time to read article: 2 mins Close Preview A 48-year-old man underwent abdominoplasty and liposuction. At the pre-operative visit, the consultant anaesthetist proposed general anaesthesia along with a spinal anaesthetic for the purpose of post-operative pain relief. Read more Article contains Text Tagged in... Complaints Obstetrics & Gynaecology Competence Anaesthetics Claims
Factsheet 19/12/2018 Record-keeping Preview Article Record-keeping Time to read article: 2 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Record keeping Northern Ireland Data Protection Scotland Wales England
Factsheet 19/12/2018 NHS Complaints Procedure - Wales Preview Article NHS Complaints Procedure - Wales Time to read article: 3 mins Close Preview The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”. Read more Article contains Text Tagged in... Ethics Wales Professionalism Complaints
Factsheet 11/12/2018 Duty of candour and reporting concerns Preview Article Duty of candour and reporting concerns Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... England Northern Ireland Wales Ethics Professionalism Scotland
Factsheet 10/12/2018 Consent Preview Article Consent Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... Northern Ireland Consent Paediatrics England Scotland Wales
Factsheet 07/12/2018 Confidentiality Preview Article Confidentiality Time to read article: 10 mins Close Preview Read more Article contains Text Tagged in... England Patients Northern Ireland Professionalism Scotland Confidentiality
Factsheet 07/12/2018 Communicating with patients Preview Article Communicating with patients Time to read article: 4 mins Close Preview Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong. Read more Article contains Text Tagged in... Communication Wales Patients Northern Ireland England Professionalism
Factsheet 07/12/2018 Chaperones Preview Article Chaperones Time to read article: 4 mins Close Preview The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so. Read more Article contains Text Tagged in... Reputation management Wales Northern Ireland England Professionalism Scotland
Case report 27/11/2018 Video: Living up to expectations Preview Article Video: Living up to expectations Time to read article: 6 mins Close Preview Dealing with claims accounts for about 1/5 of the cases we handle. This video examines a claim made against a consultant surgeon because he left out critical information from a patient’s notes. Read more Article contains Video Tagged in... Managing clinical risk Casebook Casebook Scotland
Case report 24/10/2018 Issues arise after leaving a patient in someone else’s care Preview Article Issues arise after leaving a patient in someone else’s care Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... Managing clinical risk Professionalism Obstetrics & Gynaecology Record keeping
Case report 23/10/2018 Who else is in the room? Preview Article Who else is in the room? Time to read article: 2 mins Close Preview A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation? Read more Article contains Text Tagged in... Complaints Gastroenterology Consent
Case report 23/10/2018 A sight for sore eyes Preview Article A sight for sore eyes Time to read article: 4 mins Close Preview Ophthalmologist Dr P receives a claim alleging poor consent and technique – but is that the real cause? Read more Article contains Text Tagged in... Ophthalmology Record keeping Consent Communication
Case report 21/09/2018 When is healthcare criminal? Preview Article When is healthcare criminal? Time to read article: 4 mins Close Preview The case of Dr Bawa-Garba and the resulting collision between the medical community and the criminal justice system, sent shockwaves around the world. Dr Richard Stacey, head of policy and technical at Medical Protection, analyses criminal cases handled by MPS in 2017 to gauge the likelihood of further charges of gross negligence manslaughter. Read more Article contains Text Tagged in... Negligence Investigations Claims
17/08/2018 Chapter 2: Professionalism - What does it look like? Preview Article Chapter 2: Professionalism - What does it look like? Time to read article: 6 mins Close Preview Here we look at some of the characteristics commonly associated with a professional person; as a doctor, these are perhaps the minimum expectations patients have of you. Read more Article contains Text Tagged in... Medical Records Patients Use Guidelines Record keeping Managing clinical risk
Factsheet 08/08/2018 Inquests - Northern Ireland Preview Article Inquests - Northern Ireland Time to read article: 4 mins Close Preview An inquest is a fact-finding exercise that is conducted by the Coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who the person was and, how, when and where they died. This factsheet gives further information about what happens at an inquest. Read more Article contains Text Tagged in... Investigations Northern Ireland
08/08/2018 Inquests - Wales Preview Article Inquests - Wales Time to read article: 6 mins Close Preview An inquest is a fact-finding exercise that is conducted by the coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who died – when, where, how and in what circumstances. This factsheet gives further information about what happens at an inquest. Read more Article contains Text Tagged in... Wales Use Guidelines Inquests Generic Medicine Investigations