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Advice centre articles
Medical Protection’s response to the GP contract announcement
Time to read article: 1 mins
Simon Kayll, Chief Executive at MPS, responds to the GP contract announcement on 31 January 2019. Click to read more.
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Response to GMC consultation on decision making and consent
Time to read article: 2 mins
Medical Protection has welcomed proposals by the GMC to update their guidance on Decision making and consent. Read more here.
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When patients miss appointments – should DNA mean Does Need Appointment?
Time to read article: 1 mins
When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million.
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The cost of claims – control through proportionality
Time to read article: 3 mins
If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Medical Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants
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Calls for Government to publish a timeline for legislative change to remove the GMC's Right of Appeal
Time to read article: 2 mins
Articles and features
20/12/2018
12 record keeping tips
12 record keeping tips
Time to read article: 2 mins
We have made a list of the things to remember when it comes to making and retaining good patient records.
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Removing patients from the practice list
Time to read article: 2 mins
Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.
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Record-keeping
Record-keeping
Time to read article: 2 mins
Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.
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NHS Complaints Procedure - Wales
Time to read article: 3 mins
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
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