Advice centre

A claim against a hospital and consultant psychiatrist goes to trial, after a patient commits suicide. Medical Protection also provides assistance with the inquest and hospital inquiry.

A psychiatric patient is placed under close observation

Mrs X asked her GP to refer her eightyear-old daughter, Child F, to be assessed by a consultant psychiatrist in child and adolescent mental health. The GP referral letter stated that Child F had reported to her teacher that her father frequently touched her genitalia.

Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.