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Advice centre articles
Chaperones FAQs
Chaperones FAQs
Time to read article: 1 mins
There is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones.
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Apologies
Apologies
Time to read article: 2 mins
Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.
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NHS complaints procedure - Wales
Time to read article: 4 mins
New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement.
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John Robinson is responsible for all the user generated content on NHS Choices, here he argues that by adopting a constructive approach to social media, rather than a defensive one, doctors can use online patient feedback to their advantage.
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Use of social media - Wales
Time to read article: 4 mins
The General Medical Council (GMC) guidelines Doctors’ use of social media establish the standards expected from every doctor practising in the UK. The guide details the principles of conduct for using social media and explains how doctors can put these principles into practice.
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Think that only incompetent doctors get referred to the GMC? Think again…
Time to read article: 3 mins
Dr Richard Stacey looks at a wide range of factors that could lead to a GMC hearing...
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