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Advice centre articles
Communicating with patients
Time to read article: 4 mins
Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong.
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Chaperones
Chaperones
Time to read article: 4 mins
The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.
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Issues arise after leaving a patient in someone else’s care
Time to read article: 3 mins
Dialysis or a right to die?
Time to read article: 1 mins
Patient A, a 57-year-old male, was admitted to the ICU of a private hospital with kidney and liver failure, and in a coma. There was no living will and family members gave a history of long-standing alcohol abuse.
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NHS Scotland launches new complaints procedure
Time to read article: 3 mins
The new Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. You also have to make sure you record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below
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Articles and features
28/09/2017
Working in casualty in Uganda
Working in casualty in Uganda
Time to read article: 3 mins
Dr Aaron Madhok reflects on his time working in Africa
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Articles and features
28/09/2017
Challenging interactions with colleagues
Challenging interactions with colleagues
Time to read article: 3 mins
Poor communication between doctors lies at the heart of many complaints, claims and disciplinary actions. Dr Mark Dinwoodie, consultant in medical education, explains the importance of maintaining good relationships with colleagues and communicating effectively with other health professionals
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Articles and features
28/09/2017
Top tips for staying safe on social media
Top tips for staying safe on social media
Time to read article: 3 mins
Foundation doctors are increasingly using social media and smartphone apps to communicate with each other and senior colleagues. While this has many advantages, there are pitfalls to consider. Dr James Thorpe, Medicolegal Adviser at Medical Protection, investigates.
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Location: Your premises (Read more for further details)
Time to read article: 1 mins
Learning From Events
With more than 300 million patients consulting with primary care teams annually it’s unfortunately inevitable that a proportion will suffer some form of unintentional harm, mostly of low to moderate severity. Research has suggested that around 1-2% of consultations in primary care are associated with an adverse event. The cost of harm – to patients, to those working in healthcare, and to productivity – is significant.
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