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Advice centre articles
Location: Various (Read more for further details)
Mastering professional interactions
This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims.
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Mastering Difficult Interactions with Patients – Team
Time to read article: 1 mins
Doctors who received training to improve their communication skills report a significantly lower rate of difficult interactions.
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Mastering Shared Decision Making – Team
Time to read article: 1 mins
Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor.
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Location: Various (Read more for further details)
Mastering Shared Decision Making
When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.
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Childhood brain cancer
Time to read article: 2 mins
At presentation, Peter was 14 years old and had presented with migraines since the age of 8. He was taking Pizotifen and his headaches were well controlled. Over the past four weeks he had started getting headaches again. They were in a similar location to his migraines, but were different in nature – he couldn’t put his finger on exactly how.
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Ask the expert – requests for medical records by police
Time to read article: 2 mins
A common dilemma on the advice line is requests for medical records by the police or social services. Senior Medicolegal Adviser Dr Pallavi Bradshaw shares her advice
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Communicating with patients by text message - Wales
Time to read article: 2 mins
Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.
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Removing patients from the practice list - England
Time to read article: 3 mins
Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Parliamentary and Health Service Ombudsman, the GMC and the media and should only be used as a last resort.
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News and updates
29/09/2015
GMC introduces indemnity requirement
GMC introduces indemnity requirement
Time to read article: 1 mins
Throughout this month the GMC will be contacting doctors to inform them of a new statutory requirement to maintain adequate and appropriate indemnity when practising medicine in the UK.
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