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Advice centre articles
Holiday prescribing
Time to read article: 3 mins
Like you, we believe that prevention is better than cure, so we aim to provide you with much more than a world-class defence. Our ethos is to work with members early on to identify risk and help reduce the likelihood of the problems occurring in the future.
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Articles and features
24/06/2015
How to... manage stress
How to... manage stress
Time to read article: 3 mins
Research shows that only one in three doctors would see their GP when unwell. There is an enormous pressure on medics not to give in to ill health. Dr Samar Mahmood explores how to avoid the negative effects of stress
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Articles and features
04/06/2015
Flexible working: Your questions answered
Flexible working: Your questions answered
Time to read article: 5 mins
Flexible working was introduced to help employees achieve a better 'work-life' balance. Croner frequently answer questions on their advice line from practices about flexible working
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Articles and features
04/06/2015
The light: Group practice
The light: Group practice
Time to read article: 5 mins
Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success.
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MPS is calling on the government to address the name and shame culture in the NHS
An MPS survey of more than 500 UK health professionals indicates there has not been a positive culture change in the NHS in four years.
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Communicating with patients by text message - England
Time to read article: 2 mins
Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.
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Articles and features
14/05/2015
My working life by GP celeb Dr Phil Hammond
My working life by GP celeb Dr Phil Hammond
Time to read article: 3 mins
I’ve had a portfolio career since 1990, and do different jobs every day. I currently work as an associate specialist in an NHS paediatric chronic fatigue service, a broadcaster for BBC Radio Bristol, an investigative journalist for Private Eye, a health writer for Reveal, The Times and Telegraph Men and an author, lecturer, campaigner and comedian. I manage it by compartmentalising my life, and winging it a lot (or as comedians call it, improvising).
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Removing patients from the practice list
Time to read article: 3 mins
Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment.
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Fatal condition
Fatal condition
Time to read article: 3 mins
Mrs J, a 62-year-old housewife, did not visit her GP often. However, she consulted Dr D with a two-week history of coryzal symptoms.
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