Advice centre

The cost of clinical negligence continues to rise, as demonstrated in the NHSLA Triennial Review, but what is Medical Protection doing for members to tackle the problem? Head of Medical Services, Dr Nick Clements, explains.

Clinical Risk Manager Kate Taylor shares her top tips for controlling infection in general practice.

Like you, we believe that prevention is better than cure, so we aim to provide you with much more than a world-class defence. Our ethos is to work with members early on to identify risk and help reduce the likelihood of the problems occurring in the future.

Research shows that only one in three doctors would see their GP when unwell. There is an enormous pressure on medics not to give in to ill health. Dr Samar Mahmood explores how to avoid the negative effects of stress

Flexible working was introduced to help employees achieve a better 'work-life' balance. Croner frequently answer questions on their advice line from practices about flexible working

Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success.

An MPS survey of more than 500 UK health professionals indicates there has not been a positive culture change in the NHS in four years.

Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

I’ve had a portfolio career since 1990, and do different jobs every day. I currently work as an associate specialist in an NHS paediatric chronic fatigue service, a broadcaster for BBC Radio Bristol, an investigative journalist for Private Eye, a health writer for Reveal, The Times and Telegraph Men and an author, lecturer, campaigner and comedian. I manage it by compartmentalising my life, and winging it a lot (or as comedians call it, improvising).