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Advice centre articles
Doctors advised to be cautious when asked to declare patients’ fit to run marathons
Time to read article: 2 mins
Doctors advised to be cautious when asked to declare patients’ fit to run marathons
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Complaints Handling Procedure – NHS Scotland
Time to read article: 5 mins
Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.
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Commenting on the amendment to the NHS Standard Contract which will prevent law firms from operating from or touting for business in NHS premises from 2017/18
Time to read article: 1 mins
Dr Pallavi Bradshaw, Senior Medicolegal Adviser at the Medical Protection Society, said:
“This is a positive step - the NHS paid out £1.5bn in clinical negligence costs in 2015/16, with legal costs accounting for 34 percent of that bill. In lower value claims it is not unusual to see lawyers' costs exceed the compensation awarded to claimants."
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Commenting on the changes to the NHSLA announced by Health Secretary Jeremy Hunt
Time to read article: 1 mins
Emma Hallinan, MPS Director of Claims Policy and Technical, said:
“The NHS’s provision for clinical negligence claims has increased dramatically in recent years, so a fresh and more preventative approach to managing claims is timely, and will hopefully reduce the number of costly court cases."
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Articles and features
15/03/2017
Dealing with complaints
Dealing with complaints
Time to read article: 2 mins
Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive
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Location: Various (Read more for further details)
Risk management masterclass for general surgeons
As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.
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Commenting on the Fixed Recoverable Costs consultation
Time to read article: 1 mins
YouGov Survey: Communication a key trigger of GP complaints
Time to read article: 3 mins
A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.
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MPS response to the GMC's guidance on consent
Time to read article: 1 mins
The Medical Protection Society (MPS) welcomes the opportunity to respond to the General Medical Council’s (GMC) survey on its Consent guidance.
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