Articles and features 20/12/2018

12 record keeping tips

12 record keeping tips

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We have made a list of the things to remember when it comes to making and retaining good patient records.

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Factsheet 19/12/2018

Removing patients from the practice list

Removing patients from the practice list

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Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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07/12/2018

Quality Administrator (Leeds)

Quality Administrator (Leeds)

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As a Quality Administrator you will be responsible for completing quality assessment checks for our Medical Legal Advisors and Consultants and to provide administrative support to our quality assessors.

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