Articles and features 15/03/2017

Dealing with complaints

Dealing with complaints

Time to read article: 2 mins
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Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive

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Masterclasses

Risk management masterclass for general surgeons

Location: Various (Read more for further details)
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Risk management masterclass for general surgeons

As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.

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Press release 14/02/2017

1 in 10 doctors offered Valentines card or gift from patient

1 in 10 doctors offered Valentines card or gift from patient

Time to read article: 2 mins
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Around 10% of doctors and consultants in the UK (1 in 10) say they have been offered a Valentine’s Day card or gift from a patient during their career, according to a survey by a leading medical protection organisation.

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New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

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Membership information
0800 561 9000

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Should you need to contact us, our phone numbers are always visible.

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