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Kgothatso Keeps Up With Medicine: Breaking patient's confidentiality

14 May 2024

Kgothatso Keeps Up With Medicine - fifth year medical student Kgothatso Legong shares his approach to ensuring patient confidentiality.

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Patient confidentiality is a fundamental principle in medical practice that places the patient's trust and privacy at the forefront of healthcare interactions. The duty to maintain patient confidentiality is crucial in promoting open and honest communication between healthcare providers and patients. However, there are instances where this duty is challenged, leading to breaches of patient confidentiality.

In South Africa, patient confidentiality is protected by various laws and guidelines, including the Health Professions Act, 1974, the National Health Act, 2003, and the ethical guidelines set out by the Health Professions Council of South Africa (HPCSA). These laws and guidelines recognize the importance of upholding patient confidentiality and outline the consequences of breaching it.

According to the HPCSA, patient confidentiality is defined as the duty of healthcare professionals to not disclose any patient information without the patient's consent, except in certain circumstances where disclosure is required by law or deemed necessary in the public interest. This means that healthcare providers are legally bound to keep patient information confidential and can only disclose it in specific situations.

One of the most common justifications for breaking patient confidentiality is when there is a risk of harm to the patient or others. In cases where a patient is at risk of harming themselves or others, healthcare providers have a duty to intervene and may need to disclose confidential information to prevent harm. This can include situations where a patient expresses suicidal ideation or threatens harm to someone else.

In South Africa, the courts have also addressed the issue of patient confidentiality in several notable cases. In the case of Ndlovu v Lister, the court held that the duty of confidentiality extends beyond the doctor-patient relationship and applies to all healthcare providers. The court emphasized the importance of maintaining patient confidentiality and the potential consequences of breaching it.

In another case, S v Bantu Church of Christ, the court ruled that patient confidentiality is a fundamental right that must be protected, even in cases where the information disclosed may be relevant to a criminal investigation. The court emphasized the importance of balancing the patient's right to privacy with the interests of justice and public safety.

The HPCSA guidelines also provide clear guidance on when patient confidentiality may be breached. According to the guidelines, healthcare providers may disclose confidential information without the patient's consent in cases where it is required by law, such as reporting cases of child abuse or communicable diseases. Healthcare providers are also encouraged to seek legal advice before disclosing confidential information to ensure that they are acting within the bounds of the law. Medical Protection Services (MPS) is well capable of providing healthcare professionals including medical students with this service.

In cases where patient confidentiality is breached, healthcare providers may face disciplinary action from the HPCSA, including fines, suspension, or even deregistration. These consequences underscore the seriousness of breaching patient confidentiality and serve as a deterrent to healthcare providers who may be tempted to disclose confidential information without a valid reason.

In conclusion, patient confidentiality is a vital aspect of healthcare that must be upheld to protect the trust and privacy of patients. South African laws and guidelines, as well as previous court cases, emphasize the importance of maintaining patient confidentiality and provide clear guidance on when it may be breached. Healthcare providers must be aware of their legal obligations regarding patient confidentiality and take steps to ensure that they do not inadvertently disclose confidential information. Upholding patient confidentiality is not only a legal requirement but also a moral and ethical duty that is essential in promoting patient trust and maintaining the integrity of the healthcare profession.