Date recorded: Wednesday 6 May 2020
Suitable for: All Singaporean Medical Protection members

Patient safety is increased when we reduce unwanted variability in care. We always wash our hands, never forget to check for allergies and observe all the steps in the checklists. Every test is followed up and none fall through the gaps. Never ever events just don't happen.

Yet we are only human. Most of the time we are careful and diligent but, even when the stakes are higher than usual in the middle of a pandemic, sometimes care and diligence isn't enough.

This recorded webinar looks at and learns from the science of reliability. Dr Phern-Chern Tor, Risk Prevention Education Faculty and Head of Neurostimulation Services and Consultant in the Mood Disorders Unit, Institute of Mental Health, discusses approaches that can be used to address the human factors in every day practice to enable you to climb to the highest levels of reliability needed for greater safety, especially at times like these. 

Webinar objectives

• Acquire greater knowledge and insights into the science of reliability
• Gain awareness of barriers
• Learn skills to improve quality in practice

Speaker

Dr Phern-Chern Tor is a member of the Singapore Risk Prevention Education Faculty and is Head of Neurostimulation Services and a Consultant in the Mood at the Institute of Mental Health. Dr Tor holds Assistant Professorships with the Yong Loo Lin School of Medicine, Duke-NUS School of Medicine and Lee Kong Chian School of Medicine.

Dr Tor’s distinguished service has been recognised by awards including the Eli-Lilly Gold Medal, the Singapore Psychiatric Association Book Prize, the Professor Norman Sartorius Prize and the National University of Singapore Medical Society Excellence Award for Culture and The Arts.

Dr Sara Sreih
Dr Sara Sreih graduated from University College London in 2008 with a degree in medicine, having also obtained a BSc in Neuroscience and Basic Medical Sciences. She went on to train in psychiatry in West London, gaining membership of the Royal College of Psychiatrists. She has worked as a Postgraduate Medical Education and Clinical Risk Fellow, and obtained a Postgraduate Diploma in Clinical Education at UCL Institute of Education. Dr Sreih joined MPS in 2016 and now works as a Medicolegal Consultant advising and supporting members in Asia and the UK.